Delivery & Shipping

Information about shipping

We offer FREE shipping for orders over 100€ in Europe and over 200€ outside of Europe.

The delivery time and the shipping amount may vary depending on the location and mode chosen.

We remind you that the order is sent to the carrier up to 3 days after billing, and only then begins to take effect the delivery time stipulated at the time of purchase.

Deliveries are always made during business hours. We ship worldwide and offer 4 Shipping services: CTT Para Amanha (domestic), CTT Em 2 dias (domestic), DHL Parcel (International) and DHL Express (international). See deadlines and values at the close of your purchase. Simply enter the zip code on the cart page and click “Calculate Freight”.

Once your order is processed, you will receive an email with the shipping number and details.

Attention: In periods of high order flow, delays may occur on the part of the carrier. If your order does not arrive on the estimated date, please contact us for clarification by e-mail or by phone +351 916 209 185 (Monday to Friday, 10:00 am to 6:00 pm).

Your purchases will be delivered in customized boxes.

PLEASE NOTE: If your box is tampered with do, not accept the product and contact us, by e-mail or by phone +351 916 209 185 (Monday to Friday, 10:00 am to 6:00 pm).

We are based in Portugal (Europe), so please note that the consumer is responsible for paying any extra costs, customs fees, import costs or fees imposed by the country destined for delivery. Normally no customs fees are charged in the delivery countries within the European Union. Please double-check all your personal and shipping data while completing your order, ART D AMOUR is not responsible for lost orders.